Mr C was driving along the A65 near Kirkby and had just come to a halt due to a queue of traffic. Without warning the vehicle following failed to stop and crashed in to the rear of Mr C’s car causing him to suffer a soft tissue injury to his neck, back chest and pain in his right leg.
Mr C instructed Hayward Baker Personal Injury Solicitors to make his personal injury claim against the motorist who caused the accident.
Hayward Baker stated the claim to the other drivers (Defendant) insurers via the low value claims portal in September 2015 stating their reasons they thought that he was at fault as being:
‘a) failed to heed the presence of the Claimant’s vehicle
b) failed to slow, stop, swerve, steer or otherwise manoeuvre properly or at all so as to avoid colliding with the rear of the Claimant’s vehicle
c) drove too close to the Claimant’s vehicle to stop in time or at all’
The claim was acknowledged within 24 hours and seven days after that the defendant insurers confirmed that liability was not disputed and their insured had admitted fault for the accident.
It was now a simple matter of Mr C’s solicitor to arrange a medical appointment with a General Practitioner (GP) who would then examine him and formulate a report upon his injuries. An appointment was subsequently received and Mr C travelled to the appointment by car. The GP stated in his report that Mr C’s injuries were consistent with the accident circumstances and noted how long it would take for each injury to resolve with the longest being 6 months post accident.
Mr C was sent the report by his solicitor along with a schedule of out of pocket expenses which Mr C was asked to read and if he was happy with both the report and schedule to sign his approval and return the same to Hayward Baker. Mr C was happy with the medical report and the only out of pocket expenses were the travel to and from the medical appointment which was claimed at £0.40 pence mile.
Once approval had been given Mr C’s solicitor disclosed a copy of the report and expenses schedule to the defendant insurers and asked them to make an offer in settlement of the claim. Mr C’s first offer of £2900.00 was rejected and a counter offer was made for £2462.46 which was accepted by Mr C in full and final settlement of his claim.
From Mr C’s initial contact with Hayward Baker Personal Injury Solicitors to him receiving his compensation cheque was six and a half months.