Our client receives compensation after a stock cage fell on him during a lorry being unloaded at his place of work

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Our client was unloading a delivery lorry at a large supermarket chain where he worked.

As he was manoeuvring one of the cages loaded with stock it toppled over, which as a result caused it to fall on top of our client. The accident was witnessed by the driver of the delivery vehicle, and was recorded in the work accident book.

Client’s Injuries:

Our client received a neck and shoulder injury, multiple soft tissue injuries to right wrist, both knees and left heel, and back pain which required an x-ray.

How Hayward Baker Helped:

One of our Personal Injury Specialists Gary Lee made the claim through the Low Value Personal Injury Claims online portal.

The Defendant insurers then requested more time to investigate the circumstances of the accident.

As the Defendant had not admitted liability within the time frame allowed under the Portal rules,

the claim continued under the Pre-Action Protocol for Personal Injury Claims portal. This gave the Defendant a minimum of 3 months and 21 days to finish their enquiries and come to a decision.

Liability was eventually admitted by the Defendant insurers, and they immediately put forward an offer to settle the claim for a low figure without our client being examined by a medical expert.

Gary advised our client that without medical evidence he couldn’t correctly value the claim. As our client was still suffering from his injuries he was advised by Gary not to accept, and our client rejected the offer.

Gary went on to receive copies of our client’s medical records from his GP and the hospital he attended immediately after the accident. A medical appointment was then arranged for our client with a new medical expert who would examine them and formulate a report upon their injuries. It was this report that was used to prove our client’s injuries and value his claim correctly.

As advised by the new medical expert, Gary organised both physiotherapy and an x-ray for our client which would be paid for by the Defendant insurers. Once these were both completed, copies of these reports were sent to the first medical expert who updated the original medical report and offered an informed diagnosis.

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Gary advised our client that without medical evidence he couldn’t correctly value the claim. As our client was still suffering from his injuries he was advised by Gary not to accept, and our client rejected the offer.

Gary went on to receive copies of our client’s medical records from his GP and the hospital he attended immediately after the accident. A medical appointment was then arranged for our client with a new medical expert who would examine them and formulate a report upon their injuries. It was this report that was used to prove our client’s injuries and value his claim correctly.

As advised by the new medical expert, Gary organised both physiotherapy and an x-ray for our client which would be paid for by the Defendant insurers. Once these were both completed, copies of these reports were sent to the first medical expert who updated the original medical report and offered an informed diagnosis.

The Valuation:

Gary drafted a schedule of out of pocket costs (Special Damages) for our client to include travel expenses to and from medical appointments and medical expenses.

Gary then started to negotiate a fair overall settlement with the Defendant solicitors.

The Resolution:

Our client’s claim was finally settled in full by Hayward Baker for £4,940.

Our client receives compensation after a stock cage fell on him during a lorry being unloaded at his place of work
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